In this episode, we are podcasting live from the National Association of Broadcasters Show New York and talking about fist-bump people, Jewish high holidays, and genuine human connection.

 

Why is that important for business?

Some people – even clients! - deplete your energy and those relationships may need a second look. It is rare to regret not taking a client, but you will most likely experience the feeling of regretting taking on a client. This is why it is important to surround yourself with what Eliot calls “fist-bump people” – those people that you get excited and inspired by.

There is also importance to periodically throwing out the agenda. There’s an unspoken rule that everything in business must have distinct purpose or must have an exacting line to an outcome. But so much of what is needed for business happens in the whitespace between. As Eliot’s friend says about the Jewish high holidays: “God is in the hallways”.

We have to make time for connections, and for these hallways, or we will burn out. These spaces, where our brain relaxes into alpha wave state, is where you get ideas and insights. You need times when your business brain is not being directly stimulated; sharpening the axe has extraordinary value.

A great time to throw out the agenda is when making genuine connections. These connections that we make – in the white spaces or the hallways – are important for more than just building our network. Genuine conversations with employees, for instance, will yield better results than structured performance reviews – when we feel threatened, we can’t have nuanced discussions.

In business or in life, you can’t ever go wrong by leaning towards being genuine and human. Real connection is trying to understand someone, versus trying to navigate a conversation. What obscures connection is canned conversations; what forges connections is a story.

 

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