Ep49: "With Your Tray Tables Locked In an Upright Position"

32 minutes

Sometimes in your organization, there needs to be a bit of transparency. But, it needs to be just the right amount. How do you give your employees a peek behind the curtain without unleashing all of your company’s problems? It’s a fine balancing act.

Why is that important for business?

In this week’s episode, we talk about the business equivalent to turbulence on a plane. When notified of severe turbulence on a plane, and you’re the passenger, your mind immediately goes to a panic state. The natural reaction is to start asking the questions with hopes that it will answer the root of your anxiety.

This happens in businesses all the time. Employees will ask questions when they are noticing some turbulence in your organization. It’s the responsibility of the leader to address these concerns truthfully while still maintaining the element of compassion. It's important to answer their questions, but also address the anxiety that lurks their mind about the issue.

If you are having issues in your organization, but not being transparent about it, your employees can see the symptoms. Then this starts the mental fears of what is truly happening. This is when they will make up their own story, so it's important to explain what's really going on to prevent the panic.

In addition to this compassionate component, it’s also important to show some transparency when you are operating day-to-day. If you’re able to let your team members in on your decisions, then it can create a sense of empathy right back to you. By keeping all information on top-secret lockdown, you create friction between your employees and the flow. When people aren't part of the decision, they lose their empathy towards leaders.

Leaders need to address the things instead of pretending that everything is going to be perfect. You need address it truthfully yet empathetically, so your employees don't create a whole new set of problems.

What story do you want to tell?

So, that's our story... now, we want to hear yours!

Pull up a chair and join the conversation in our Facebook Group: bit.ly/shmsgroup

OR... 

Shoot us an email: talktous@soheresmystory.com

Connect with @SHMSpodcast on Twitter: https://twitter.com/shmspodcast 

Text the word STORY to 345345 to get access to bonus content and weekly episode delivery.

 

Want to support us?

Love this podcast?

Please tell your friends, post about us, or take moment to review us & subscribe on iTunes, Stitcher, or wherever you listen to the podcast!

More episodes from So, Here's My Story...

Ep225: Hoarding and Hermione

How do you strike the balance between keeping things that you might not ever need, and getting rid of things that you might regret not having?

Why is that important for business? 

Having …

Ep224: Do You Expect to Be Heard?

Do you expect to be heard? Or do you just assume that how things are is how they have to be?

Why is that important for business? 

Do you have a say or a voice? Do you expect to be heard? If …

Ep223: Tight Glutes & Communicating Needs

Like all good lessons about asking for what you need in business, this lesson starts in a massage parlor. 

Why is that important for business? 

You need to be aware of your needs (in …

Ep222: Wrestling with Adversity

When you find out you are riding with the descendent of a nationally acclaimed blind wrestler, you know you’re in for some stories. And it turns out, we can turn those stories into some …

Ep221: Replay - The Art of Finishing Well

We don't talk about endings enough, especially not ending things well, with as much celebration as we began them. And that is exactly what this episode is about.

Why is that important for …

Ep220: Diversity of Thought vs. Culture

Whether it’s politics, sports or happy hour, sometimes your company culture can make others feel uncomfortable. At what point do you make changes to …

How you can listen to this podcast

You can listen to episodes right here on the website, or if you prefer, in a podcast app. Listening in an app makes it easier to keep track of what you’ve already heard, listen without using your data plan and many other conveniences.

Recommended apps
Start listening to Ep225: Hoarding and Hermione
27:11
Start listening to Ep225: Hoarding and Hermione
27:11