Ep200: Business Lessons from Scammers
Have you ever thought about a scammer, “you are very bad at your job?” What if, instead, it’s an issue of leadership at Scam Headquarters? What if scammers could use business coaches too?
Why is that important for business?
A scam is essentially a business, and because of this, flawed leadership and personnel issues can plague them just as they can your business. Some even have customer service lines to help you process your extortion payments or send fruit baskets for participating. So, if a company running a scam can learn about business, what can we learn about business from a company running a scam?
Giving your employees directives can be helpful in getting them to do exactly what you want. But if they don’t understand the larger picture – if they don’t have general guidelines to create an internal GPS of what their job is – they won’t know how to react to situations or come up with solutions on their own.
In our 2nd episode, we talked about the importance of making things easy. And while confused minds say no, creating confusion can also benefit a scam. But one thing must never be confused – you cannot be confusing about the path you want people to walk. There must be one clear door out.
While we don’t want to give advice on how to scam better, there is something about business we can all learn from companies that scam.
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